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| Frequently Asked Questions |
Q:How do I put the links together to customize my Italian charm bracelet?
A:
Follow the 3 easy steps listed and illustrated below;
1. With your right hand, slide the top of the individual charm forward with your thumb while gripping the bottom.
2. With your left hand, slide the bottom of the individual charm forward while gripping the top with your thumb.
3. Hook the two charms together and release to lock them in place.
or
Buy a link changing tool located on our accessories page
Q: What size should I get?
A:Measure the wrist where you will wear your bracelet. Base bracelets are 14 links long, and you may add or subtract links as needed. Here's a general guide that may help:
Toddler: 13 links, 5 inches long
Child: 14 links, 5 1/4 inches long
Youth: 15 links, 5 3/4 inches long
Petite: 16 links, 6 1/4 inches long
Small: 17 links, 6 1/2 inches long
Medium: 18 links, 7 inches long
Large: 19 links, 7 1/4 inches long
Extra Large: 20 links, 7 3/4 inches long
Long: 21 links, 8 inches long
Q: Can I mix and match your charms to different brands of charms?
A:Yes! our charms are all the same size and will link perfectly to any other charm. If you are buying loose charms to add to an existing bracelet purchased elsewhere, our charms are the standard 9mm size.
Q: Will the charm bracelets tarnish or rust?
A: No. Our Italian Charm bracelets are made from the high quality stainless steel. You can wear your bracelet every day and never worry about tarnish or rust. As with any piece of fine jewelry, it is not recommended that you shower or bathe while wearing your Italian Charm bracelet. A jeweler's cloth is all you need to keep your bracelet looking beautiful.
Q: Is there a guarantee?
A:Yes. If you are unhappy for any reason, you may return your undamaged merchandise within 30 days - no questions asked - for a full refund minus shipping and handling. We want you to be happy with our beautiful charms.
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